Transparency and trust are at the heart of our customer relationships.
At Zenith Broadband Services Pvt Ltd, customer satisfaction is our top priority. If you are not pleased with our services, we will initiate a refund, provided your concern is genuine and verified after investigation.
Please review the details of each service carefully before purchase. Every package, plan, or product description clearly mentions its features and terms.
For cancellations, please contact us directly through the official Contact Us page.
Requests received less than 10 business days prior to the end of the current billing period will apply to the next service cycle.
We aim to provide the most satisfactory service experience possible. In the event of dissatisfaction, customers may request a refund as per the contractual agreement signed during service initiation.
If payment was made via credit/debit card or payment gateway, refunds will be credited to the same account used for the transaction.
The refund process typically takes 7–10 business days after approval.
Zenith Broadband Services Pvt Ltd
2(2), K.N. Mukherjee Road, Talpukur, North 24 Parganas, WB 700123
Email: support@zenithbroadband.in
Phone: +91 9038161100